Shipping Information

  • We ship to all US states EXCEPT to Alaska, Hawaii and Puerto Rico.
  • Shipping is FREE for all orders over $80.
  • The shipping charge for orders from $0 to $39.99 is $4.
  • The shipping charge for orders from $40 to $59.99 is $7.
  • The shipping charge for orders from $60 to $79.99 is $9.
  • Items are shipped from our base in Florida.
  • Shipping takes 3 to 6 working days.
  • We cannot provide an exact delivery date/time, but a UPS tracking number can be provided on request.
  • If you want to purchase a Gift Certificate - it will say "NO SHIPPING" for the Shipping Method on the Checkout page - this is correct.
  • We also have stores in the US, SEE our store addresses >>

Returns

If you wish to return an item, you have 15 working days to notify us of that intention - however you must pay the return shipping cost yourself. SEE our Returns Policy.

If the courier can't deliver

PLEASE NOTE: If no one is at your address to sign for and accept your package at the time of delivery - the courier will leave a card with an address where you need to pick up from, and a time limit - PLEASE make sure you collect in time, as they may return packages to us if you don't.

If the courier DOES have to return packages to us, we reserve the right to ask for a second shipping charge to re-despatch your order to you. We also reserve the right to ask for a second shipping charge if packages are returned due to you giving us an incorrect shipping address. If you are considering CANCELLING an order after packages have been sent back to us by the courier THEN PLEASE READ AND BE AWARE OF ALL THE CONDITIONS OF OUR RETURNS POLICY HERE - you may not get a refund in some cases.